Payment Policy

Last updated: 4 February, 2026

At The House Life, we aim to make payments simple, secure, and transparent. Below you’ll find the payment methods we accept and how payments are processed on our website.

Accepted Payment Methods

Credit & Debit Cards

We accept major credit and debit cards, including Visa, Mastercard, American Express, and Maestro.

How it works:

Select Credit/Debit Card at checkout
Enter your card details (card number, expiry date, and CVV)
Complete the required billing information
Confirm your payment
You’ll be redirected to an order confirmation page and receive a confirmation email

All card payments are processed securely.

Apple Pay & Google Pay

For customers using compatible devices, we support Apple Pay and Google Pay for fast, contactless checkout.

How it works:

Choose Apple Pay or Google Pay at checkout
Authenticate using Face ID, Touch ID, or your device password
Confirm your order details
After successful payment, you’ll return to our site with order confirmation

PayPal

PayPal is a trusted global payment service that allows you to pay securely without sharing your financial details.

How it works:

Select PayPal at checkout
You’ll be redirected to PayPal to log in or create an account
Confirm the payment
You’ll be returned to our website to complete your order

Benefits:

Fast and easy payments
No need to share card details
Buyer and fraud protection

Shop Pay

Shop Pay is Shopify’s fast and secure checkout option, allowing you to complete your purchase in just a few steps.

How it works:

Choose Shop Pay at checkout
Enter or confirm your shipping and payment details
If prompted, verify your identity (e.g., with a one-time code)
Confirm your order
After successful payment, you’ll return to our site with order confirmation

Benefits:

Faster checkout with saved details
Secure payments and data protection
Easy, streamlined shopping experience

Order Processing & Fraud Prevention

To ensure the security of our customers, strict fraud detection measures are in place. We reserve the right to cancel or place on hold any order that is flagged as suspicious or potentially fraudulent. In such cases, we may contact you to verify your identity before processing the order. Please note that orders are only processed and shipped once full payment has been authorized and received.

Chargebacks

We are committed to resolving any issues directly with you. Unjustified chargebacks (claiming a refund via your bank when items were delivered or policy was not followed) will be disputed with evidence of delivery and our terms of service. Please contact our support team first if you have any concerns.

Currency & Taxes

All transactions are processed in British Pounds (GBP)
Prices are shown including taxes, and the amount shown at checkout is the final amount you pay.

Payment Security

Your payment security is very important to us.
All transactions are encrypted using SSL (Secure Socket Layer) technology and processed by trusted payment providers. We do not store or have access to your full payment details.