Shipping policy

Last updated: 4 February, 2026

At The House Life, we aim to make shipping clear and straightforward for our customers in the United Kingdom. Below you’ll find everything you need to know about how and when your order is delivered.

Shipping Destination

At this time, we ship exclusively to the United Kingdom.
We do not currently offer shipping to other countries.

Shipping Costs

Free shipping on all UK orders.
There is no minimum order value required.

Order Processing

Order cut-off time: 5:00 PM (GMT)
Orders placed after this time are processed on the next business day
Handling time: 1–4 business days (Monday to Friday)

Once your order has been processed, it will be handed over to the carrier for delivery.

Estimated Delivery Times

Delivery times may vary depending on location and external factors, but our typical estimates are:

Transit time: 6–12 business days (Monday to Friday)
Estimated total delivery time: 7–16 business days (Monday to Friday)

Please note: these delivery times are estimates and may occasionally change due to carrier delays, weather, local disruptions, or peak periods.

Shipping Carriers

We ship with carriers such as:

Royal Mail
DPD
UPS
FedEx

for deliveries within the United Kingdom, (depending on route and availability).

Tracking Your Order

Once your order has shipped, you will receive an email confirmation with tracking details.
You can follow your shipment through our Track My Order page.

Delivery Issues

If your order is delayed, missing, or arrives damaged, please contact us as soon as possible. Our customer support team will work with you to resolve the issue promptly.